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Solving the Annoying Problem of PS4 Constantly Disconnecting from Wi-Fi

Introduction

The PlayStation 4 (PS4) is one of the most popular gaming consoles on the market. Unfortunately, many users have experienced the frustration of their PS4 constantly disconnecting from their Wi-Fi network. This can be a major annoyance, as it can disrupt your gaming experience and prevent you from playing online. Fortunately, there are a few steps you can take to try and solve this problem../media/image1.png

Check Your Network

The first step is to check your network. Make sure that your router is working properly and that your Wi-Fi signal is strong. If your router is not working properly, you may need to reset it or contact your internet service provider for assistance. Additionally, if your Wi-Fi signal is weak, you may need to move your router closer to your PS4 or invest in a Wi-Fi extender../media/image2.png

Update Your PS4

The next step is to make sure that your PS4 is up to date. Sony regularly releases updates for the PS4, and these updates can help fix any issues you may be experiencing. To check for updates, go to the Settings menu on your PS4 and select System Software Update. If there is an update available, download and install it../media/image3.png

Change Your DNS Settings

Another potential solution is to change your DNS settings. DNS stands for Domain Name System, and it is responsible for translating domain names into IP addresses. If your DNS settings are incorrect, it can cause your PS4 to disconnect from your Wi-Fi network. To change your DNS settings, go to the Settings menu on your PS4 and select Network. Then select Set Up Internet Connection and select Custom. From there, you can enter the DNS settings provided by your internet service provider.

Change Your MTU Settings

The MTU (Maximum Transmission Unit) setting determines the largest packet size that can be sent over your network. If your MTU setting is too low, it can cause your PS4 to disconnect from your Wi-Fi network. To change your MTU settings, go to the Settings menu on your PS4 and select Network. Then select Set Up Internet Connection and select Custom. From there, you can enter the MTU settings provided by your internet service provider.

Disable UPnP

UPnP (Universal Plug and Play) is a feature that allows devices on your network to automatically configure themselves. Unfortunately, this feature can sometimes cause issues with your PS4. To disable UPnP, go to the Settings menu on your PS4 and select Network. Then select Set Up Internet Connection and select Custom. From there, you can disable UPnP.

Reset Your PS4

If none of the above steps have worked, you may need to reset your PS4. This will reset all of your settings and may help fix any issues you are experiencing. To reset your PS4, go to the Settings menu on your PS4 and select Initialization. Then select Full and follow the on-screen instructions.

Actionable Items

  • Check your network
  • Update your PS4
  • Change your DNS settings
  • Change your MTU settings
  • Disable UPnP
  • Reset your PS4

Conclusion

Solving the annoying problem of your PS4 constantly disconnecting from your Wi-Fi network can be a frustrating experience. Fortunately, there are a few steps you can take to try and fix the issue. Check your network, update your PS4, change your DNS settings, change your MTU settings, disable UPnP, and reset your PS4. If none of these steps work, you may need to contact Sony for further assistance.